How long will my tasks be saved in the system based on my subscription plan?

SRK Web Solutions

Last Update a month ago

The duration for which your tasks are saved in our system depends directly on the subscription plan you have selected. Once a task reaches the backup limit specified in your current plan, it will be automatically deleted from the system.
Example Scenario:
Let’s assume your selected plan includes a 90-day backup limit and you create a scheduled task to perform a daily "Product Type Update".
Task Creation Date: January 1
Active Period: 90 Days (January 1 to March 31)
Deletion Date: April 1
From January 1 through March 31, your task will run perfectly and update the product types every day. However, as soon as the 90-day period concludes (on April 1), the task will be automatically and permanently deleted from the system based on your plan's data retention policy.
Important Note: Generally, once a task is deleted, you will need to recreate it manually. However, if you contact our support team before your backup limit (e.g., 90 days) expires, we can extend the task's active date for you.
Please remember: This date extension and recovery feature is strictly available ONLY for Scheduled Tasks. We cannot extend or bring back Normal Tasks.


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